About Encore

Board of Directors & Management

Board of Directors

  • Ellen Dunn – Chair
    Sidley Austin LLP
  • Lori Raimondo
    Producer of Documentary Programming & Marketing Consultant
  • Ralph Aquila, M.D.
    Fountain House
  • Kendall Messick
    Fidelity Investments
  • Mark Epstein
    Retired Insurance Executive
  • Sherene Crawford
    Midtown Community Court
  • Danny Dang
    Esco Pharmacy
  • Dana Chang
  • Sr. Lillian McNamara
    Retired, Encore Community Services
  • Robert C. Score
    Local One, IATSE
  • Mark Nevins
    Nevins Consulting, Inc.
  • Alexandra Sorrentino
    BNP Paribas

For inquires please contact us at board@encorenyc.org

To mail in inquires, please send correspondence to:

ATTN Encore Board of Directors, 239 West 49th Street, New York, NY 10019

Administration and Finance

Telephone: 646-726-4299 |  Fax: 646-719-1691

  • Jeremy L. Kaplan, Executive Director
  • Judith Castillo, Chief Operating Officer
  • Gigi Verkaik, Senior Director of Development
  • Shehila Stephens, Senior Director of Programs
  • Jennifer Asquino, Manager of Community Partnerships/Volunteers
  • Valerie Perez, HR Coordinator

Encore Senior Center

Telephone: 212-581-2910 | Fax: 212-664-8628 | General Information: ext. 1100 & ext. 1127

    • Juan Cruz, Culinary Manager
    • Nieves Taveras, Senior Center Assistant Director
    • Yocastia Jimenez, Director of Aging Wellness

  • Julia Fernandez, Case Worker
  • Andreina Salazar, Case Worker
  • Anita Acevedo, Risk Assessment Specialist

Home Delivered Meals Program

Telephone: 212-581-2910 | Fax: 212-664-8628

  • Dora Navarrete, Assistant Director
  • Melissa Astor, Administrative Assistant

Encore 49 Residence

Telephone: 212-246-0880 Fax: 212-541-7697

Encore West Residence

Telephone: 212-991-3727 | Fax: 212-991-6722

  • Crystal LLoyd, Service Coordinator

Stephanie Rivera, Case Worker/Shop & Escort/Food Stamp Coordinator, ext. 123

Mission Statement

The mission of Encore Community Services is to provide care and service to the elderly of the Clinton/Times Square/Midtown communities, and to any elderly person who comes to us; to assist those who are vulnerable and frail, poor and homeless, homebound and lonely, frequently desperate, most often ignored; to help them with their daily needs that they might live as independently as possible, with dignity and decency, in a non-institutional manner, in a safe and caring environment. We believe we are all part of the human family and have an obligation to love one another. By nurturing, respecting and enabling, Encore hopes to improve the quality of an older person’s life, in an approach that emanates from the core of Encore’s commitment: we believe that what we do comes from the heart, and the heart is the center of all.