About Encore

Board of Directors & Management

Board of Directors

  • Ellen Dunn – Chair
    Sidley Austin LLP
  • Lori Raimondo
    Producer of Documentary Programming & Marketing Consultant
  • Ralph Aquila, M.D.
    Horizon House
  • Kendall Messick
    Fidelity Investments
  • Mark Epstein
    Retired Insurance Executive
  • Danny Dang
    Esco Pharmacy
  • Dana Chang
    IBM
  • Sr. Lillian McNamara
    Retired, Encore Community Services
  • Robert C. Score
    Local One, IATSE
  • Mark Nevins
    Nevins Consulting, Inc.
  • Craig Skiptunis
    Management Consultant
  • Alexandra Sorrentino
    BNP Paribas

For inquiries, send correspondence to board@encorenyc.org or to ATTN: Encore Board of Directors, 350A West 49th St., New York, NY 10019.

Administration and Finance

Telephone: 646-726-4299 |  Fax: 646-719-1691

  • Jeremy L. Kaplan, Executive Director
  • Judith Castillo, Chief Operating Officer
  • Gigi Verkaik, Senior Director of Development
  • Shehila Stephens, Senior Director of Programs
  • Karina Munoz, Senior Director of Operations
  • Jennifer Asquino, Manager of Community Partnerships/Volunteers
  • Valerie Perez, HR Manager
  • Michael Walter, Manager of Special Projects & Special Assistant

Encore Senior Center

Telephone: 212-581-2910 | Fax: 212-664-8628 | General Information: ext. 1100 & ext. 1127

    • Andy Marcellin, Culinary Services Manager,
    • Nieves Taveras, Senior Center Assistant Director
    • Yocastia Jimenez, Director of Aging Wellness

  • Andreina Salazar, Case Worker
  • Anita Acevedo, Risk Assessment Specialist

Home Delivered Meals Program

Telephone: 212-581-2910 | Fax: 212-664-8628

  • Melissa Astor, Administrative Assistant

Encore 49 Residence

Telephone: 212-246-0880 Fax: 212-541-7697

Encore West Residence

Telephone: 212-991-3727 | Fax: 212-991-6722

  • Crystal LLoyd, Service Coordinator

Stephanie Rivera, Case Worker/Shop & Escort/Food Stamp Coordinator, ext. 123

Mission Statement

The mission of Encore Community Services is to provide care and service to the elderly of the Clinton/Times Square/Midtown communities, and to any elderly person who comes to us; to assist those who are vulnerable and frail, poor and homeless, homebound and lonely, frequently desperate, most often ignored; to help them with their daily needs that they might live as independently as possible, with dignity and decency, in a non-institutional manner, in a safe and caring environment. We believe we are all part of the human family and have an obligation to love one another. By nurturing, respecting and enabling, Encore hopes to improve the quality of an older person’s life, in an approach that emanates from the core of Encore’s commitment: we believe that what we do comes from the heart, and the heart is the center of all.