About Encore

Board of Directors & Management

Board of Directors

  • Lori Raimondo – Chair
    Producer of Documentary Programming & Marketing Consultant
  • Carol O’Rourke
    Partner, On Track to Financial Wellness
  • Julius Lang
    Center for Court Innovation
  • Ralph Aquila, M.D.
    Fountain House
  • Peter D. Fitzpatrick
    Allied Management
  • Kendall Messick
    Fidelity Investments
  • Edward Reigadas
    Retired Insurance Director
  • Mark Epstein
    Retired Insurance Executive
  • Sherene Crawford
    Midtown Community Court
  • Danny Dang
    Esco Pharmacy
  • Dana Chang

Administration and Finance

  • Jeremy L. Kaplan, Executive Director
  • Judith Castillo, Chief Operating Officer
  • Sonal Shah, Controller
  • Gigi Verkaik, Director of Development
  • Jose Luis Sanchez, Director of Programs

Encore Senior Center

Telephone: 212-581-2910 Fax: 212-664-8628; General Information: ext. 1122 & ext. 1127

    • Juan Cruz, Food Service Manager, On-site & Home Delivered Meals
    • Nieves Taveras, Senior Center Assistant Director
    • Yocastia Jimenez, Director of Volunteer Services

  • Justin Lang, Case Worker

Home Delivered Meals Program

Telephone: 212-581-2910 Fax: 212-664-8628

    • Adela Rodriguez, Program Director

  • Dora Navarrete, Meal Coordinator
  • Melissa Astor, Administrative Assistant

Encore 49 Residence

Telephone: 212-246-0880 Fax: 212-541-7697

  • Brenda Pizarro, Building Manager
    Telephone: 212-581-3490
  • Bonnie Bean, Director of Social Services

Encore West Residence

Telephone: 212-991-3727 Fax: 212-991-6722

  • Sr. Anne Queenan, Service Coordinator

Stephanie Rivera, Case Worker/Shop & Escort/Food Stamp Coordinator, ext. 123

Mission Statement

The mission of Encore Community Services is to provide care and service to the elderly of the Clinton/Times Square/Midtown communities, and to any elderly person who comes to us; to assist those who are vulnerable and frail, poor and homeless, homebound and lonely, frequently desperate, most often ignored; to help them with their daily needs that they might live as independently as possible, with dignity and decency, in a non-institutional manner, in a safe and caring environment. We believe we are all part of the human family and have an obligation to love one another. By nurturing, respecting and enabling, Encore hopes to improve the quality of an older person’s life, in an approach that emanates from the core of Encore’s commitment: we believe that what we do comes from the heart, and the heart is the center of all.